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Please find frequently asked questions and answers below. If we have not answered your
question, please contact us today.
 
 
1. Do you have aminimum order requirement?
There is no minimum order for embroidery and a 48 piece minimum for silkscreen.
 
2. What is the turnaround time?
Turnaround time is seven to ten working days once artwork is approved.
 
3. What forms of payment do you accept?
We accept Visa, Mastercard, American Express and company checks.
 
4. How should I prepare and deliver my artwork?
Please email your artwork to artroom@sewhotthreads.com in jpeg, eps or cdr format.
 
5. Will I see what my design looks like before it gets printed?
Absolutely, artwork will go through a final approal process prior to us starting to produce the order.
 
6. What is your payment policy?
We require 50% deposit atthe time the order is placed. The remainder of the balance is due when product is picked up or delivered.
 
7. What is your policy on cancelling orders?
15% restock fee and shipping costs.
 
 
 
 
Frequently Asked Questions
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